General:   [email protected]
LSR / LNP requests:   [email protected]    
                     NOC:   [email protected]
Law Enforcement:   [email protected]


11 Broadway
Suite 1015
New York, NY 10004

Phone:   +1 (833) TELENGY
               +1 (646) 547-1500

Fax:        +1 (646) 570-1930


New York State Customers only:

For consumer complaints that cannot be resolved with the company you may contact the New York Department of Public Service (DPS):

Website: www.dps.ny.gov/complaints
Tel: 1 (800) 342-3377 (M-F 8:30 AM – 4:00 PM)
Tel: 1 (800) 662-1220 (Hearing/Speech Impaired TDD)
3 Empire State Plaza, Albany, NY 12223