General: [email protected]
LSR / LNP requests: [email protected]
NOC: [email protected]
Law Enforcement: [email protected]
11 Broadway
Suite 1015
New York, NY 10004
Phone: +1 (833) TELENGY
+1 (646) 547-1500
Fax: +1 (646) 570-1930
New York State Customers only:
For consumer complaints that cannot be resolved with the company you may contact the New York Department of Public Service (DPS):
Website: www.dps.ny.gov/complaints
Tel: 1 (800) 342-3377 (M-F 8:30 AM – 4:00 PM)
Tel: 1 (800) 662-1220 (Hearing/Speech Impaired TDD)
3 Empire State Plaza, Albany, NY 12223